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Terms & Conditions

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

Terms & Conditions - the basics

Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. 

 

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).     

 

T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

Terms & Conditions

Refund Policy

🧴 Return and Refund Policy – Kizys' Skincare (New Jersey)

Effective Date: May 15, 2025

Thank you for shopping with Kizzy's Skincare, your trusted online destination for natural, dermatologist-approved skincare in New Jersey. We value your satisfaction and want you to feel confident in your purchase. Please review our return and refund policy below.

✅ 1. Eligibility for Returns

We accept returns of skincare products within 14 days of delivery, provided the item is:

  • Unused and unopened

  • In its original packaging

  • Accompanied by a receipt or order confirmation

🔒 Due to hygiene and safety regulations, we do not accept returns on opened or used skincare products.

🚫 2. Non-Returnable Items

We do not offer refunds or exchanges for:

  • Used or opened skincare items

  • Gift cards

  • Clearance or sale products

  • Customized or made-to-order items

🧾 3. Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

We'll either send a replacement or issue a full refund, including shipping.

💳 4. Refund Process

Once your return is received and inspected:

  • We’ll notify you of the status

  • Approved refunds will be issued to your original payment method within 5–10 business days

Note: Shipping fees are non-refundable unless the return is due to an error on our end.

📦 5. Return Shipping Responsibility

  • Customers are responsible for return shipping unless the item was incorrect or defective.

  • We strongly recommend using a trackable shipping service.

We are not responsible for lost return shipments.

🔁 6. How to Start a Return

Contact us with your order details

Include your full name, order number, and reason for return.

⚖️ 7. New Jersey Consumer Protection

Our refund and return policy complies with all New Jersey State consumer protection laws regarding skincare and personal care products.

We appreciate your trust in Kizzy's Skincare. We’re committed to providing safe, effective skincare and a smooth shopping experience.

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